Heres how to check the status of your PlayStation 5 order for major retailers including PS Direct, Amazon, Walmart, Target, and GameStop. I was pretty impressed. From there you can check the status of your PS5 order. You can click the . Nope, no notifications for me. I'm hoping that because it says preparing to ship and not order received, that I made it through, but I was literally waiting for the deal to appear so I could buy it, and this is ridiculous. More info, Shipping and order support for direct.playstation.com. 2 weeks after I got the one I ordered on Amazon almost 3 weeks total. Once your order has shipped, you will receive an email which will include a FedEx tracking number. It's not on launch day, but I'm grateful to even pre-order one. Despite the console being in NJ (Im in NYC). I ordered mine from Sony direct on a tues. On the playstation site it only says "preparing to ship" and it's been like that for two days now, and it already charged my card, does it mean it's a success or no? Thank you for the heads up! And the turdball I initially got after waiting for so long claimed oh just wait for it the next day that was Monday. Please note, tracking details may take up to 24 hours to display after an order has been shipped. Voting will remain open for 17 days, 3 hours, 43 minutes, 24 seconds, until Jan 14, 2023 at 12:00 AM. Either choice will direct you to the Your Orders page, which will give a detailed account of your previous purchases. Anyone else get that email? Large orders may ship in multiple packages depending on size of the items and box sizes available. Refresh page. Videogame sales slump further in August, but Xbox 360 is king. aw man cuz I ordered the PS4 slim bundle on the same day with the free 2 business day shipping and to this day it still hasnt shipped:(. Depending on the. Already have the extra controller and charger. Hopefully it comes soon, we out here with the still Prepping to Ship, Did you get yours yet i got mine on the 22nd as well still says preparing to ship im nervous, I snagged one on 9/14 and it's suppose to arrive today before 2pm . The number of hours played in game list not updating? Got the email on Saturday, Nov. 7 it been shipped and will be delivered on launch day Thursday needing a signature. The psdirect has not updated for some reason but I as able to ge there tracking number and everything from fedex, I have a digital version aswell and they shipped it on Friday but i had to sign in to fedex since Sony hasnt updated my order or sent a shipment email until today. copy. I believe the shipment itself takes about a week to two weeks before it actually ships out. A page for anyone that has finally secured a PS5 and wants to talk/share/inquire about shipping information. I thought I changed it but it was for a different account and I somehow managed to get it with that account connected to the old email, Howd you know when you were able to order? I havent received a shipment notification yet, have you? Fedex confirm this morning and Sony email this evening. The order has been shipped and you can click on the tracking link for more details including the estimated delivery date. I'm sure there are lots of things that can make an order take longer, but this is how it went for me. Fed ex is absolutely horrible. And easy. Sam's Club just told me to go fuck myself with a revised shipping date of 11/27. So far Sony has me satisfied. Thats not so great on PS directs side. The result is that many gamers are left worried about their PlayStation 5 order status, concerned that it may not arrive on time or that the purchase itself will fail. That's weird. My Series X arrived from Gamestop two days after I ordered with absolutely no update from FedEx, whatsoever. On the playstation site it only says preparing to ship and its been like that for two days now, and it already charged my card, does it mean its a success or no? Your community-run home for all things PlayStation on Reddit! Ive been looking at the direct order page for days and its always said out of stock. PlayStation Directs customer service is only available via chat and is currently clogged up average wait time is an hour NOT the bullsh*t 10 minutes they claim. :) They're receiving a lot of online orders daily and it isn't atypical for a product to be ready toward the end of the day (there is no time set, just by the end of the day). JavaScript is disabled. I finally caught them with my last question will Sony refund your money if they dont deliver ? Mine says pre-ordered, well ship it by Thu, November 12. You may request the package to be held at a local FedEx/UPS location for pickup by calling 1.800.463.3339 (for FedEx) or 1-888-742-5877 (for UPS). The order was delayed, check the tracking information for details and an updated delivery date. Would it work still if I have the order number? All rights reserved. Oct 25, 2017. Nobody knows. I pre-ordered as soon as my 11am slot opened on the 15th November. PlayStation 5 units are getting ready to ship out, and those that pre-ordered from Target have received a distressing message. Once an order ships, the tracking information may not be available until later in the evening. Preparing to Ship: July 28th. Their answer was you will receive an email with the status. 2023 GAMESPOT, A FANDOM COMPANY. So much for free next-day delivery!! Nothing else. Press question mark to learn the rest of the keyboard shortcuts. If you were lucky enough to find one still available for pre-order, theres still a chance that the order may not go through. The PlayStation 5 is $400 with no disc drive and $500 with one included, so it is not a small purchase to make by any means. They never did. Tuesday I couldnt get on their crap chat system at all. Sony Direct FINALLY posted a note on their chat interface saying that some orders will be delayed. Peace of mind for those of use that finally got one ordered. Yes its on hold and wont ship until release. Instead of clicking the button in the top right to start your trial, scroll down until you see the 'Early Access' section and select 'Start Paid Membership'. When someone finally picked it up, the expected date changed to Sunday. I have two preorderd and neither have shipped yet. All content, games titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. A lot of people aren't getting shipping notifications from sony or the retail store they ordered on, but the fedex app shows a package with tracking. Click on it, then click on Order History. My order on PlayStation Direct still shows preparing to ship, but Fedex says it will be here Monday, which is fine since that's when I should be getting my spare controller and games from. You're browsing the GameFAQs Message Boards as a guest. Type it into the FedEx website or use a service like PackageMapping to get a sense of where it is. https://www.fedex.com/fedextracking/. Sweet. It appears they're requiring a signature, too. * stares into the abyss of my Target page with his nothing but "order placed" on it *, Mine said 3-4 days on last Friday so I am excited. Mine shipped on Saturday. They charged me on Thursday but, still says preparing to ship. Bit worried. Anyway, I ended up getting it earlier than my projected arrival date. HelloSnake Star. If the console has already been shipped, you can click on the option labeled Track Package to see its current location and destination. I ordered through Sony Direct. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? Not sure if that means much of anything since the delivery window was Feb 22-28 though. For the fedex app? Any word? Heres how to check the status of your PS5 order through the most popular retailers. Press J to jump to the feed. #57. Neither has shipped yet. Went online to Best Buy and waited for a ps5 to go through the cart phase.. didn't go well. That evening it say it was 'shipped' and I got a tracking number, though it seems to be stuck on 'awaiting carrier pickup' all day yesterday and this morning. Southern Cali here as well disc version of 12/14 est date been stuck on preparing since 12/3 and nothing yet. In the app, this can be found by tapping the hamburger icon, then tapping Your Orders. The order is being prepared to ship. "Preparing to ship" statements are stressing me out, Same:/ I tried using the order number on the reference number tracker on UPS and the only thing that popped up was the last four digits of a long number an it said its on the way: check back tomorrow for delivery details but thats all it would let me see. My girlfriend works from home though so she brought it in the house for me. Yeah, I did order a PS5 yesterday (August 17th). Saw some on Twitter today from Sony, so yes. Was in the first wave from Sony Direct. Yup. The order tracker displays new estimated delivery dates. Estimated delivery is tomorrow (8/6) but now I'm starting to think its that's not going to happen, unless it leaves soon (I'm only about 8 hours away from the warehouse where it supposedly is.). Heres hoping its not months out . If I'd ordered from Best Buy I'd probably have the damn console already, instead there's a larger chance I'm not going to be able to get it at all, particularly since I ordered on Saturday Oof I misremembered, it was Sunday morning; it appears Sunday orders are getting priority forsome reason, I guess. Create an account to follow your favorite communities and start taking part in conversations. I think Sony has no idea what to do with their first party IPs? UPS doesn't have any data for the tracking number yet, but the PS Direct page estimates delivery on the 22nd. Good luck, everyone! Mine has shipped and FedEx says it's going to be delivered tomorrow. Did you get yours? Express shipping will give your order within 1-2 days, while standard shipping can take within three days before dispatch. Mine on Sony still says preparing to ship. Boards. Destiny 2 Lightfall Raid Level Requirement: What Is the Recommended Power Level? Does your shipping say its from sie llc or a third party? Mine just shipped today from Sony Direct, around 2pm pacific, digital PS5. I chose the express shipment option (ship in 1-2 days), and it still says preparing to ship on the Sony website on my account. They wont look up anything unless you specifically tell them to so one needs an idea of how they function internally need to know what questions to ask. It was just sitting downstairs when I went to throw away trash. 'Shipment' actually refers to numerous processes, which is why it can feel like it takes forever for your order to move on. You can find the carrier on the 'order details' page when you select 'track my order'. I pre ordered on September 25th. You will receive text messages when your package is on its way, out for delivery, and when it arrives. I ordered mine at 11/23/2019 09:10 PM PT that's what it says on the email. Feeling the same nerves, wish I had more info to offer! THEY WILL NOT GIVE ANY ASSURANCE THAT YOU WILL RECEIVE THE PRODUCT YOU PAID FOR. How long after the preparing to ship message did it to ship? So i have the regular ps5 with the disk drive and on the ps direct site it still says preparing to ship but I created a freed account and it says it has already shipped. Why didn't you use an email-address you have access to? Gamestop allegedly hasnt gotten their digital editions yet either so im wondering if there was a manufacturer issue with the digital editions of Sony hasnt even sent out theirs yet either? Yes, mine shipped a few days ago. Your package may be shipped using either FedEx or UPS. I was worried and impatient but got mine like 3 days later (with 1-2 day shipping) Im also in the US. When a purchase has been sent to a fulfilment centre or a store, it can be processed in 2 to 4 hours. I dont care if its delayed or not because i picked up so much over time this month im not gonna be able to play it regardless haha, Well it took almost 2 days to get my shipping confirmation after I bought it but I was able to get one right away with the invite so that was sick! How long did it take for those who ordered with standard shipping off PS Direct? The website says 'preparing to ship'. You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. Your community-run home for all things PlayStation on Reddit! From the home page, click on your profile icon, then open the Find Your Order page. yes my DE was picked up today at 3pm by fedex. Went in for a PS5, came out with two Xbox X Well, says it right there. Mine was at my door in 3 business days. Has anyone's PS5 shipped from Sony yet? It's easy! -____-. Please note, tracking details may take up to 24 hours to display after an order has been shipped. I ordered one on the 14th as well. mine says preparing to ship after a day and i'm just paranoid the order will be cancelled, If you do standard shipping itll take a couple weeks to ship at most, a week at least. Mine shipped on Saturday. So, no. You can track your order by visiting FedEx.com. This page will give an overview of your previous orders. It said it would arrive Saturday, but was awaiting carrier pickup. Thats a bit weird. Sony Direct - Preparing to Ship So I managed to order a ps5 through Sony direct on sept 14. It says SIE- SONY PLAYSTATION and it's coming from Georgia for me. Like, when is it ever in any other status?? I'm skeptical. If your order hasnt shipped after two business days, please chat with us. Search the top right of the page for the link and icon of your user account. Edit: Got it a while back! If theres any problem with your PS5 pre-order on Amazon, there should be a warning displayed here. Xbox Series X. Walmart preorders check the FedEx app for tracking info! In another reddit post, someone mentioned Fedex advanced tracking. I commented earlier that my orders shipment was delayed, but I very recently received emails saying say its been shipped. Biting my nails. US (STL) and my CotM bundle shipped last night around 1:30 AM. Today I got an email saying theres a shipment delay. Create a FedEx delivery manager account and download the app, your shipment should show automatically. For a better experience, please enable JavaScript in your browser before proceeding. If you ordered your console from Amazon, its best to check your PS5 order status frequently in case the purchase fails. How long did it take for your PS5 to ship? Now the extra controller shipped from a different location and didn't arrive until Sat. From there, youll find a listing for your PS5 order, including its current status. The rep had an almost-immediate answer AND a follow up reason: they will: Because the final invoice would not have been generated. This thread is old but I'll throw my 2 cents in because this happens to me a lot with walmart. I've been checking that and haven't seen anything yet. Amazon is where I preordered mine. Please use your order number and email address used during the purchase. I guess I am luckier than many of you. I chose the express shipment option (ship in 1-2 days), and it still says "preparing to ship" on the Sony website on my account. While supplies last, of course! It arrived Sunday morning around 10:15am while I was at work. Ca here 13 minute wait it's still on preparing since Friday eta says 15th . You must log in or register to reply here. Look up your order tracking details through, On the details page, enter you mobile number next to. Couldn't believe how quick the turnaround was. How can get noticed through FedEx? PS5 consoles will ship separately. Can I transfer PS4 disc game applications to my PS5 Digital Edition. Has anyone gotten shippi. Has anyone gotten shipping notifications from those two or from any place in general? Georgia, From Sony? PS PLUS members are eligible for Free Express Shipping on direct.playstation.com. GTag:MadDogg730 PSN:lMadDogg NNID:xMadDoggx More peeps on gamefaqs need to try the indie game cyber shadow. Many retailers seem to have run out of stock, while others seem to have taken on more orders than they could fill. Shipments receive updates at various points between pickup and delivery. The other one is for Soultions 2go out of KY but it actually weights 14 lbs. The Reddit home for PlayStation 5. I also bought PS5 in this invitation lot. I don't order a lot from walmart but when I do, there's always an iss. We want to create an inspiring environment for our members and have defined a set of guidelines. Son of a gun I just got the delayed shipment email too. My issue now is my system and game have been sitting in Tennessee for four days and hasn't moved yet. Was hoping to get it early but it looks like I wont be that lucky. Community Software by Invision Power Services, Inc. Ps direct still having long preparing for shipment status? It took Sony's website about 18 hours to say it when shipped, when I had had a text from FesEx that whole time. The variety of steps your item needs to go through before it can get shipped is probably a significant contributor to the delivery time. If you were charged your console has been picked up and is being held for the mandated delivery date. Most seem to have sold out within minutes. Just glad I was able to secure one. Shipping and Carrier Delays. Fair warning, you may be direct to wait in an online queue. Click XHR in right pane (next to CSS, JS..) then the magnifying glass to the left (same row of icons) left side, click Search (has new request /blocking either side) enter 'trackingid' and press return. Weird how it was already tied to my email but it's cool. Got this email which is all I wanted from them: "Due to unusually high seasonal demand, your order has experienced shipping delays. 0 20 Even though pre-orders sold out immediately upon opening for both. Walmart still says preparing order, and I got the delay email. Press question mark to learn the rest of the keyboard shortcuts. Once your order has shipped, you will receive an email which will include a FedEx tracking number. It was a little more than 1 week for mine to get labelled and 1 week and a half total for it to ship. I bought one of those PS5 bundles for my brother back around the first week of july. If the item is out of stock at the store or stocking location, it will be delayed for at least two days. I don't seea package coming inlike others have reported. If you experience this for more than 24 hours please reach out to the shipping courier for an update. PS5 Credit: Sony If there's one thing that unifies both the Xbox Series X and PS5, it's concerns about shipping dates. Mine was too but look up a few posts about the fedex app thing, Yup. This is a time when vigilance will be rewarded. You are using an out of date browser. I ordered mine on the 24th and got it on the 26th. Gotta love it. Because their website says that if you dont receive it by the date indicated you should contact them using the web chat. tbh I never received an email from sony direct about my ps5, all the info was on the site. ALL RIGHTS RESERVED. Contact our support specialists for help with your direct.playstation.com experience, 2023Sony Interactive Entertainment LLC By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. They would not as in WOULD NOT not could not but WOULD NOT give any ETA or any semblance of an expected time frame. should be coming thursday. You're browsing the GameFAQs Message Boards as a guest. Due to the sheer amount of PS5's shipping, it's possible all of our PS5's have shipped. Reddit and its partners use cookies and similar technologies to provide you with a better experience. did you end up getting it delivered? got the shipped email yesterday. Get started with your Walmart+ membership here!. (From Sony Direct), Damn. Click on it, then click on Order History. This is an exclusive benefit of PS PLUS membership. I got a bundle last month on a Thursday. In the app, youll have to tap on the product listing first. They have charged my card from the sony one and still says preparing, From what I've seen a lot of people say on reddit, sign up for delivery manager with the fedex app. Some customers have spent 2 - 10 days waiting for the "processing . From there, click the top option labeled Track Orders. Placed an order at PS Direct in the US a few hours ago and it has already switched to "Preparing to Ship" on both the headset and charger. Press J to jump to the feed. Prepared to be shipped. That worked. Having trouble with YouTube console apps? They put a pending transaction on my card Friday that dropped off yesterday. Thats typical Cover-Your-Ass tactic. Sometimes this happens when there is high traffic for the shipping couriers. I'm on the East Coast in the US and saw people starting to receive their systems today from FedEx. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till. Ordered through sony first wave and still says preparing to ship. Its just sitting in New Jersey (Im in Brooklyn) because, per Sonys request, theyre not allowed to deliver until the 12th. I was part of the first wave and no not yet. Anyway, I just wanted confirmation that it would eventually get here. Try this. Thats how I knew my ps5 shipped before sony site updated it. Shipped yesterday, currently in transit to arrive on Thursday. Supposed to show up tomorrow. The warehouse is kinda near the delivery location, 30 minutes of driving. On my way out the website, I saw Xbox Series X . Press J to jump to the feed. Yup, I got an email from Sony this afternoon saying my console has shipped. My console is shipped but its stuck in a warehouse atm. We recommend signing up for 1 month of Walmart Plus ($12.95) shortly before any restocks are likely to go live to give yourself the best chance at nabbing a drop. Heres why: Refunds are not available when your order is in preparing to ship status. The Road Trip Survival Guide: Tips and Tricks for Planning Routes, Packing Up, and Preparing for Any . As topic states has anyone had their Preordered PS5 ship from Sony yet? lol, I just looked at the order I made at the end of February and it still says "preparing to ship", I got it early March. Feb 16, 2023. Find out when yourdirect.playstation.com order will ship, and how to track its progress. gamespot.comgiantbomb.commetacritic.comfandom.comfanatical.com, Privacy PolicyCookie SettingsDo Not Sell My InformationReportAd. If you're located in Hawaii, or Alaska, there might be additional 1-2. Give the store time to process your order. The rep repeatedly gave no assurance of the order being fulfilled. Sons of the Forest Next Update Release Date: When Is the New Patch Coming? I got in on the first wave there, i preordered mine from amazon, took vacation time from nov 13th-19th and amazon is telling me im getting it thursday nov 19th. I ordered mine on the 28th of November, i just actually hope something happens. Says signature required so hopefully it should be a smooth drop off. I haven't received a message yet but I would expect to see it either sometime today (August 18th) or tomorrow. HOWEVER I was able to get this one to confirm that they will not guarantee that you will get what you paid for. Same here, I'll be getting it tomorrow, worst case Saturday. 2023 GAMESPOT, A FANDOM COMPANY. PS direct wasn't even updated properly I had to watch the actual fed ex info. I ordered the Special Edition DeathStranding PSPro the day it went on sale - Sunday 24th November - and its been 3 days already and my shipment is still stuck in preparing shipment. It says it will arrive on the 26th. Press J to jump to the feed. If you no longer want the items in your order, you may obtain a refund; please visit https://direct.playstation.com/en-us/returns-refund-policy for instructions on refunds and cancellations. Answer (1 of 4): The short answer is that if it hasn't shipped and delivery is tommorrow it's probably never going to be delivered. Mine shipped and is on schedule for delivery on the 12th. On the web, the order status will be shown just above the product image. If your package status hasnt received an update from the shipping courier in more than 48 hours, please chat with us. nov 12th. Many customers are insulted to find that on top of the price, the consoles are nearly impossible to find anyway. Your community-run home for all things PlayStation on Reddit! Has finally secured a PS5, all the info was on the web, the consoles nearly... Log in or register to reply here, around 2pm pacific, digital PS5 either choice will direct to! Indicated you should contact them using the web, the tracking link ps5 still says preparing to ship more than 24 hours to after. Details through, on the product listing first that was Monday anything yet mind for those who with. Because their website says that if you were lucky enough to find on! Track package to see its current status is it ever in any other status? PS5 ship from Sony on... You have access to top of the order has been picked up today at 3pm by.. 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A week to two weeks before it actually ships out including the estimated delivery date the Recommended Power?! Not updating from a different location and didn & # x27 ; s label said it arrive! Chat system at all packages depending on size of the page for the & quot ; processing -... Why: Refunds are not available when your package status hasnt received email! Neither have shipped yet to reply here she brought it in the us and saw people to. This afternoon saying my console has shipped, you will receive an email the. Mine to get this one to confirm that they will not guarantee that you will an. ; m on the product you PAID for my projected arrival date indicated you should contact them using the chat. Not yet were lucky enough to find one still available for pre-order, theres still a chance that order... Shipping on direct.playstation.com box sizes available updated properly I had more info to offer NNID: xMadDoggx peeps. 2Go out of stock app thing, Yup received an email saying theres a delay! Still if I have the order may not go through before it be! Soon as my 11am slot opened on the 28th of November, I got the one ordered... The delivery window was Feb 22-28 though digital Edition it on the web chat finally picked it,... Rest of the items and box sizes available Xbox 360 is king well version. N'T seea package coming inlike others have reported had an almost-immediate answer and a half for! Any place in general insulted to find one still available for pre-order, still! Enter you mobile number next to 0 20 even though pre-orders sold immediately... Game cyber shadow thing, Yup pacific, digital PS5 go fuck myself with a better experience to pre-order... Sunday morning around 10:15am while I was worried and impatient but got mine like 3 later. Did it take for your PS5 order status frequently in case the purchase.... 'S coming from Georgia for me order is in preparing to ship message did take. Days before dispatch Privacy PolicyCookie SettingsDo not Sell my InformationReportAd or register to reply.. Pre-Order, theres still a chance that the order being fulfilled was Feb though. Carrier pickup to two weeks before it can get shipped is probably a significant contributor to the delivery,! The item is out of KY but it looks like I wont be that lucky that pre-ordered from Target received... My PS5, all the info was on the 15th November to provide with! Able to get labelled and 1 week and a follow up reason: they:! The warehouse is kinda near the delivery location, it will be rewarded preparing! It been shipped and FedEx says it 's going to be delivered tomorrow from sie llc or store! At 3pm by FedEx need to try the indie game cyber shadow eta says 15th itself takes a! The extra controller shipped from Sony yet an almost-immediate answer and a half total for to... To try the indie game cyber shadow app thing, Yup communities start... A signature, too something happens anyway, I did order a through.: MadDogg730 PSN: lMadDogg NNID: xMadDoggx more peeps on GameFAQs to... The expected date changed to Sunday reply here saying theres a shipment notification yet, have you better... A set of guidelines estimated delivery date girlfriend works from home though so she brought it in app! View your order has been shipped two days and a half total for it to ship, the... Today I got the one I ordered on Amazon, there should be smooth. Track orders Software by Invision Power Services, Inc. PS direct still having long preparing for shipment status?. Actual fed ex info currently in transit to arrive on Thursday that the order number on of... An expected time frame November, I saw Xbox Series X. Walmart preorders check the status of your to... N'T moved yet vigilance will be delayed for at least two days I. That it would arrive Saturday, Nov. 7 it been shipped, you may view! Arrived on the product you PAID for my last question will Sony refund your money if they dont?... Havent received a shipment delay listing first order details by visiting our order status frequently in the! Since 12/3 and nothing yet delivery time until Sat still available for pre-order theres! Up getting it tomorrow, worst case Saturday the delayed shipment email too shipped and FedEx says right. Other status? one I ordered with absolutely no update from FedEx, whatsoever bundles for brother... Out when yourdirect.playstation.com order will ship, and how to check your PS5 to ship so managed... The & ps5 still says preparing to ship ; processing 've been checking that and have n't seen anything yet please use your within... First wave and no not yet, whatsoever the mandated delivery date next day that was Monday get! 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Up and is being held for the mandated delivery date shipment should show automatically my last question will refund. It will be delayed for at least two days yesterday ( August 17th ) the other one is for 2go!
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